Our Benefits Advisor assist union employees, existing clienteles, and new members understand voluntary group benefits, insurance benefits and signing up qualified candidates during the annual enrollment period.
Responsibilities:
Explain benefits to new employees and existing clients via zoom
Develop and calculate suitable plans based on clients' needs
Specializes in mortgage protection, final expense, college education, paycheck protection etc
Resolve client inquiries and complaints
Expand business reach through networking techniques
Comply with insurance standards and regulations
Track and identify areas of improvement
Attend ongoing training session
Qualifications:
Previous experience in customer service, customer Representative, or other related HR fields is a plus