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Position Overview:
The Manager, ML Engagement Management is a critical role on our growing Implementation team. As an EM, you will own all phases of the program execution process for designing, configuring, and expanding OfferFit use cases. Ideal EMs should be passionate about technical program delivery, process engineering, defining strategy and championing best practices in a rapidly evolving and dynamic environment. Finally, EMs should be experts in developing relationships with customer stakeholders, as such relationships are critical for ensuring program success.
In particular, you will:
Own all phases of OfferFit use case delivery working alongside OfferFit implementation engineers and customer executives, marketers and IT stakeholders
Run design sessions with customers to decide on and document use case requirements and integration approach
Champion delivery & project management excellence through development of process playbooks and best practices
Proactively identify, escalate and mitigate potential project risks
Build relationships with key stakeholders at OfferFit customers
Communicate customer needs to OfferFit’s product & marketing teams to ensure a customer-centric product roadmap
Participate in determining OfferFit’s product strategy
Why is it great:
Be the face of the company, working alongside our customers and internal teams to help them succeed.
Enjoy the variety – you’ll manage everything relating to the companies you are managing, from growth to technical engagement and support.
Lead the AI transformation happening in marketing technology today — OfferFit is at the forefront, so you’ll be in the middle of the action.
Join OfferFit’s fast-paced, supportive, and professional team. We make sure all of our team members are empowered and receive great mentorship and coaching.
Who’s a fit:
Entrepreneurial: you take initiative, work around obstacles, and always seek creative ways to get to the next level
People person: you build trust-based relationships with external partners, and combine empathy with a willingness to have direct, challenging conversations
Technology enthusiast: you are on the lookout for ways to improve processes with technology and automation
Structured and organized: you can structure a plan, align stakeholders, and see it through to execution
Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech
Additional Requirements:
Must be fluent in Spanish, both written and verbal
Up to 10-15% travel for company-wide quarterly gatherings, team offsite workshops, customer meetings, and industry-related events
OfferFit Benefits and Perks:
Generous PTO (starting at 25 days PTO per year) and Parental Leave policy (12 weeks paid)
100% remote work environment with flexible hours
Quarterly gatherings where we meet in person in a different city to work together, bond as a team and celebrate our progress
Weekly team events (lunch and learns, trivia, virtual escape rooms, town hall and team health “barometer” meetings)
Ability to learn and develop from an experienced leadership team (ex-Amazon, McKinsey, BCG, and IBM, among others) who are focused on building a talented, diverse, and inclusive team
Dedication to building a strong culture (e.g., team resource groups, weekly recognitions, major life event celebrations, mental health/sustainability days off, etc.)
For non-US based candidates, base pay and overall compensation packages will be adjusted based on location. Applicants should apply via OfferFit’s internal or external careers site.
No salary data published by company so we estimated salary based on similar jobs related to Design and Marketing jobs that are similar:
$30,000 — $55,000/year
💰 401(k)
🌎 Distributed team
⏰ Async
🤓 Vision insurance
🦷 Dental insurance
🚑 Medical insurance
🏖 Unlimited vacation
🏖 Paid time off
📆 4 day workweek
💰 401k matching
🏔 Company retreats
🏬 Coworking budget
📚 Learning budget
💪 Free gym membership
🧘 Mental wellness budget
🖥 Home office budget
🥧 Pay in crypto
🥸 Pseudonymous
💰 Profit sharing
💰 Equity compensation
⬜️ No whiteboard interview
👀 No monitoring system
🚫 No politics at work
🎅 We hire old (and young)
Location
Santiago, Santiago Metropolitan Region, Chile